How It Works

Quick visual guides, instructions, and FAQs for monitors and admins.

Security & Login

Follow these step-by-step procedures to sign in securely to your portal account:

1
Navigate to the Login Workspace

Go to the main site page and select the **Login** link, or visit directly at /Account/Login.

2
Enter your Identifier

Provide your registered **Username** or your **Unique Email Address** inside the user identifier field.

3
Input your Passphrase

Enter your account passphrase. You can click the floating eye button () on the right side of the field to view your input and check spelling.

4
Trigger Verification

Check the optional "Remember Me" toggle if you are accessing from a secure corporate computer, then click the gradient **Login** button.

Forced Password Change: If this is your initial login using seeded credentials, the portal's security middleware will intercept your request and redirect you directly to the **Change Password** workspace. You must create your custom password before you can proceed to the dashboard.
Security & Login

To safeguard candidate registers, deployment allocations, and claims transactions, all user passwords must adhere to the following identity configurations:

8 Characters Minimum
One Number (0–9) Required
One Uppercase Letter (A–Z)
One Lowercase Letter (a–z)
Account Lockout Threshold: If you perform **5 consecutive failed login attempts**, the system automatically triggers protection, and your account is locked out for **30 minutes**.
Contracts & Uploads

Once you are deployed by your regional office, you must download, sign, and upload your official monitor contract to validate your bank rates and allowances:

1
Access the Contracts Ledger

Log in and navigate to the **Monitor Area** and select the **Contracts** section (`/Monitor/Contracts`).

2
Download your Generated Contract

Find the contract corresponding to your deployment session and phase. Click **Download Contract**. The system dynamically compiles a pre-filled PDF contract detailing your banking records (ZWG & USD accounts), role rates, and deployment centers.

3
Execute the Document

Print the document and sign it physically, or add your digital signature electronically using Adobe Reader or equivalent tools.

4
Upload the Signed Version

Go back to the **Contracts** list, click **Choose File** (or upload button), select the signed copy on your device, and submit. The status immediately updates to **Signed**.

Approved File Formats: The system enforces file-level checks. You can upload files ending in **.pdf**, **.jpg**, **.jpeg**, or **.png**. Large file sizes will be blocked by the server gateway.
Attendance Registers

Field monitors are responsible for recording attendance for their deployed centers on each active examination date:

1
Access the Capture Screen

Go to your dashboard's **Registers** tab (`/Monitor/Registers`) and click **Capture** on your current deployment register.

2
Select the Exam Date

The system pre-populates the dates dynamically based on center exam timetables. Select the target day from the calendar checklist to load the active monitors list.

3
Mark Daily Status & Save

For each personnel in your center, toggle their daily attendance status (e.g. Present, Absent, Excused) and click **Save Attendance**. The system logs this to the database instantly.

4
Submit for Management Sign-off

After compiling attendance for all required dates, verify all entries and click **Submit Register**.

Submission Lockout: Submitting a register locks all its entries. You will not be able to edit attendance details after submission. Your register is automatically routed to the **Cluster Manager (CM)** and then the **Regional Manager (RM)** for multi-level review and digital approvals.
System Lifecycle

The Exam Monitoring System functions through a streamlined, secure seven-step process:

1. Monitor Application

Candidates submit applications and qualifications online, and track progress through the public tracker.

2. HR Evaluation & Shortlist

HR reviewers verify submissions, shortlist qualifying candidates, and add them to the deployment pool.

3. Regional Allocation

Regional offices map monitors to clusters, centres, and satellites based on session requirements.

4. Contract Execution

Monitors download pre-filled PDF contracts, sign them, and upload them back to the portal in PDF/Image formats.

5. Attendance Register Capture

Deployed monitors capture and save daily attendance matching center examination timetables.

6. CM & RM Verification

Cluster Managers (CM) and Regional Managers (RM) perform dual-level review and sign-off on the register.

7. Claim Calculations & Payment

Approved registers feed directly into the finance engine to generate accurate stipends and claims, initiating the payment approval workflow.